Welcome to the support page for The House Engineer App. If you have any questions, issues, or feedback, please reach out to us. We’re here to help!
Contact Us
Email: office@thehouseengineer.com
We aim to respond within 1 business day.
Frequently Asked Questions
- How do I submit a new structural concern?
- From within the app, tap “Get Started,” fill in the required fields, upload your media, and submit. You’ll receive an email confirmation once it’s received.
- Can I update my payment information?
- Currently, pricing is fixed per submission. For billing inquiries, please contact us at the email above.
- Where can I find my previous reports?
- Your submissions are emailed to you. We plan to introduce an in-app history feature in a future update.
If your question isn’t listed here, feel free to email us at office@thehouseengineer.com.